![]() ![]() Genie®’s Safe-T-Beams send an invisible infrared beam across the opening of your garage door. You can restart as many times as necessary. ![]() If you see two solid red or flashing LEDs on the opener, you’ve run out of time and must go back to the beginning of the step and start over. Keep in mind that you have 30 seconds to execute each step. You can refer to your owner’s manual or watch this video to help you determine how to set your Genie® garage door opener limits. If the settings are too high, your garage door will view the floor as an obstruction and immediately open again after closing. The open and close limits indicate how far your garage door should travel before it’s fully closed or opened. Reprogram the up and down travel limits.If the light continues to flash, try the process again. Then, plug the device back in again and reconnect it to power. To do so, turn off the plug at the wall socket, unplug the unit from the wall, and wait for 10 to 15 seconds. Sometimes simply power cycling your garage door opener will get it back up and running. If there are two flashing red lights on your unit, you can try the following: Here are a few troubleshooting tips to help you get to the root of the problem.īoth the round and long LED lights are flashing red However, they may flash red if they detect a problem. After you’ve programmed the opening system, the lights should remain off. They may flash or show a steady light depending on the initial programming stage. The lights are initially used when programming the opener. Most Genie® brand door openers have two LED lights: a long one and a round one. Here are a few things you can try to remedy the situation. Still having trouble? Contact a professionally trained garage door technician who can help diagnose the problem.Are you having trouble opening or closing your Genie® garage door? Are the LED lights on your opener flashing red? If they are, your system has likely detected an error like a system blockage, faulty component, or programming error. The motor unit completely does not work so the receiver logic board must be replaced. Six flashes designate a motor circuit failure.If the motor unit still does not operate at all, then it has overheated and the logic board must be replaced. If it continues to flash, then your RPM sensor must be replaced. Five flashes indicate that your motor may be overheated or there may be a RPM (revolutions per minute) sensor failure.The door will stop and reverse back upwards. If an object has misaligned your sensor eyes then it breaks the electronic beam preventing the garage door to close properly. Four flashes are usually the most common reason your opener lights may be flashing, because of your sensor eyes being misaligned.You can also disconnect the door control wires and touch them together. Check the door control wires for staples in it just as you did for the safety sensors wires. Three flashes are connected with the door control or wire being shorted.If the lights do not glow, then the safety sensors need to be replaced. If the sensors are aligned and the lights glow, then the wires need replacement. You should inspect the wiring for any staples or incorrect wiring. To test if your wires are shorted, you must detach the wires and reattach the sending eye and receiving eye separately to the opener to see which wire does not light. In both cases, your safety eyes will not glow steadily. Two flashes indicate that your sensor wire is either shorted or the black and white wires could be reversed.One flash indicates that your safety sensor wire may be open, broken or disconnected.These three brands make up 70% of the openers that are sold in the United States and are all diagnosed the same way. The instructions below will help you troubleshoot LiftMaster, Chamberlain, and Sears A/C model openers. Your garage door opener is programmed with self-diagnostic capabilities which enable you to identify your potential problem by counting the number of flashes.
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